What should I do if the collective heating is not hot? 10-day network hotspot analysis and solutions
Recently, as the cold wave continues to invade, residents in many places across the country have reported that collective heating is not effective, and related topics have rapidly heated up on Weibo, Douyin and other platforms. The following are statistics and practical solutions to heating problems that have been hotly discussed on the Internet in the past 10 days.
1. Hot search data on heating issues in the past 10 days

| platform | Hot search keywords | Number of discussions (10,000) | peak popularity |
|---|---|---|---|
| #北热不热# | 128.6 | 2023-12-15 | |
| Douyin | #Heating Rights Protection Guide | 89.3 | 2023-12-18 |
| Baidu | "Hotline to complain about lack of heating" | 56.2 | 2023-12-12 |
| Zhihu | National standard for heating temperature | 42.8 | 2023-12-16 |
2. Analysis of causes of common heating problems
| Question type | Proportion | Typical performance |
|---|---|---|
| clogged pipes | 37% | Some rooms are not hot/the temperature is uneven |
| Not enough pressure | 28% | Overall temperature is low |
| Equipment aging | 19% | intermittent heating |
| Heat source failure | 16% | The whole building is not hot |
Three or five steps to solve the problem of lack of heating
The first step: self-examination and processing
1. Check whether the valve is fully open
2. Exhaust the radiator
3. Clean the obstructions around the radiator
Step 2: Contact the property management company
1. Provide specific hot spots and times
2. Request to check the inlet and return water temperature
3. Record the staff’s handling process
Step Three: Complaint Channels
| channel | Contact information | Acceptance time limit |
|---|---|---|
| Municipal hotline | 12345 | 24 hours |
| Heating company | Exclusive numbers for each city | Working days 8:30-17:00 |
| consumer association | 12315 | working days |
Step 4: Basis for rights protection
According to the "Urban Heating Regulations":
- Room temperature should be maintained at 18℃±2℃
- If the standard is not met for 48 consecutive hours, a refund will be issued
- Failure shall not exceed 36 hours per month
Step Five: Emergency Warming Measures
1. Pay attention to the safe distance when using electric heaters
2. Install curtains to reduce heat loss
3. Lay carpets to increase body temperature
4. Expert advice
Professor Wang, an HVAC expert from the China Academy of Building Research, suggested:
"If you encounter heating problems, you should first report them through formal channels, and pay attention to preserving evidence such as temperature measurement records and communication recordings. For old communities, you can work with the property owners committee to apply for heating system renovation."
5. Effective methods tested by netizens
| method | efficient | Operation difficulty |
|---|---|---|
| Clean filter | 82% | ★☆☆☆☆ |
| Install circulation pump | 76% | ★★★☆☆ |
| Replace radiator | 91% | ★★★★☆ |
Heating problems are related to the quality of life of every family in winter. With the correct methods and channels, most heating problems can be effectively solved. It is recommended that residents remain rational in safeguarding their rights and be prepared to keep warm in emergencies.
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